INTERACTION: Developing Intercultural Competency
Practical Cultural Intelligence & Intercultural Competency
Voluntary - primarily third sector - public service organisations.
Practically, the interactive workshop covered the following concepts: definitions and insights into culture, reflections on cultural intelligence and an exploration of intercultural competency. Framed by a “competency-based-approach”, the workshop covered intercultural knowledge, skills and attitudes.
“Thank you! Such a rich topic”
“More aware and motivated at work when engaging with others. To be more culturally aware and to ensure practices are inclusive”
“Enable me to reach people from different cultures and not offend”
“More creative strategies to get people engaged in a dialogue. Creating/aiming for (at least) cultural proficiency”
“To understand that there are stages on a continuum for people to get competence”
“Reflecting more on my own culture and how that’s shaped me”
“Thinking about where our work sits on the (intercultural competency) continuum...”
Local authority officers; health and social care practitioners; community organisation managers and staff; faith leaders; consultants; students.
This new, innovative and accredited, 4 day training course integrated contemporary intercultural thinking with leadership & management training. Exploring the relationship and benefit of an intercultural approach.
“The course has helped me to interact positively and effectively with different nationalities and cultures at my place of work. I do feel that I will be more confident in finding out and also understanding other cultures. Sometimes we tend to block out that which we do not understand. As one of the team leaders and a team player, I will be able to apply, teach, inspire and implement that which I have learnt so far.”
“I feel I can now apply intercultural concepts in the training I deliver regarding safeguarding and assess whether a child is at risk or whether it is a cultural issue I am dealing with.”
“...I would recommend the course to other colleagues to encourage learning and to develop the concept of interculturalism in (...). I think the course also helps to understand where you are on your own journey and how much you know about your own culture and history.”
Children’s centre managers; local authority officers; school diversity managers; family support workers; play workers; children’s centre & family support staff.
This unique and creative workshop explored the relationship between intercultural thinking and child & family engagement. The workshop covered an eclectic mix of conceptual approaches, including cultural perspectives on child and family development, alongside intercultural perspectives on cultural types, cultural transitions and cultural competencies.
“I attended a course in (...) a couple of years ago which I felt I didn’t benefit from at all. I feel that in a short space of time I have gained knowledge and new ideas relating to interculture. It has certainly met my objectives.”
“...it has deepened my knowledge and made me reflect about my own culture and identity.”
“...challenged some of my ideas – willing to look more deeply at my own culture and perceptions”
“...I have explored concepts that I had not considered before.”
Home Office civil servants; LGA officers; local authority counter extremism’s coordinators.
Working with civil servants and local authority officers, the workshop explored the benefits an intercultural approach offers innovative strategic leadership. The workshop covered the following interdisciplinary intercultural concepts: cultural and intercultural definitions; global cultural typologies; intercultural cities; cultural transitions & acculturation; concluding with cultural intelligence and intercultural competency.
“...it has provided greater understanding into the intercultural city; understanding of culture and how to better engage”
“Very informative – more academic than expected, which was great. I enjoyed the different models etc that can be applied”
“I work with diverse community organisations, this will support in community cohesion, breaking down barriers and supporting intercultural understanding and development”
“Some useful and thoughtful provoking ideas, both in terms of policy development and frontline delivery”